Creating a community on construction projects via an app

Construction project workers having a lunch break
Image: 135105291 © Diego Vito Cervo |
The Chartered Institute of Building is supporting a new app that helps to build a sense of community among those working on construction projects.

Worker Feedback Club is the brainchild of Harrison Moore, a former electrician and design student. His final year research explored what makes a building site a great place to work.

“I wanted to use technology to help make sites better workplaces,” he said. “I came up with the idea for a digital platform that brings the benefits of employee engagement to a dispersed and disconnected construction workforce.”

The platform is being used on projects including a mixed-use complex that required recladding following the Grenfell Tower disaster.

Photo of the Workers Feedback app on a phone
Two-way communication

It is a high-profile project for the main contractor and many third parties are involved in signing off the work. This means regular site visits and more pressure on the site team to be on top of everything on site.

Worker Feedback Club’s updates feature enables the site team to let workers know if important visitors are expected and which parts of the site they’ll access.

It also means they can get messages and reports directly from workers if they have a problem, so the site team can demonstrate that they are on top of every detail of the job.

Moore has raised venture funding from social impact investors, including the Resolution Foundation. He has signed Willmott Dixon and Laing O’Rourke as its first customers and is in advanced discussions with other contractors.

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