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News

App to rate asbestos removers launched

2 September 2020

The Asbestos Removal Contractors Association (ARCA) has launched a performance rating app for short-term asbestos removal operatives: the Asbestos Labour Feedback App (ALFA).

The web-based app enables ARCA member licensed asbestos removal contractors to rate the performance and behaviour of operatives supplied by ARCA labour supply members. Operatives are rated across nine categories, which contribute to an overall performance rating.

As well as the operatives’ ratings, ALFA will hold information on their certificates (including the highlighting of expiry dates), and thus contractors will have a better understanding of the competency of an agency operative before he/she arrives on site.

ALFA also allows labour supply agencies to manage jobs and assign operatives, and contractors can view assignments and operatives’ information.

The app took 20 months to develop.

Jason Davy, chairman of ARCA, said: "The Association has a membership of virtually half of all licensed asbestos removal contractors in the UK, and many have told us that their biggest issue is the quality of labour. That is the competence, knowledge, skills and behaviour.

"Therefore, supporting better performing labour became a key goal for us. The question was how? ARCA already delivers asbestos training, and has developed and provides qualifications, needed by the industry. So, we held discussions with some member contractors and labour supply members, which resulted in ARCA taking the initiative to resource the development of a performance feedback app."

ALFA can be found at http://www.alfa.reviews.

 

Photo 146591521 © Stanislav Shahurin | Dreamstime.com

Image: 146591521 © Stanislav Shahurin | Dreamstime.com