Voice-operated risk assessment app launched

A voice-operated risk assessment app has been introduced by insurance brokerage, risk management and consulting firm Gallagher.

Known as RiskTalk, the app allows users to record observations and report hazards by speaking into their phone or a tablet, removing the need for completing lengthy paperwork. Through a set of prescribed questions, RiskTalk guides users through the process of assessing and identifying risks present in the work environment, and detailing how they will control them.

RiskTalk also allows managers to review risk assessments. Users can take in-app photos and send recorded voice memos direct to a cloud storage system, with managers able to approve assessments by using a voice sign-off feature. 

Reports can be generated via the app, avoiding the need for a data entry process, and they can be converted to PDF files if hard copies are needed.

In-built speech recognition technology can understand and process recordings in 220 languages to ensure it is accessible to a wide range of users.

All entries are time-, date- and author-stamped.

The app can work offline, allowing users to conduct risk assessments and store data while working in areas with limited or no network coverage.

Neil Hodgson, MD of risk management at Gallagher, said: “We’re delighted to be bringing this innovative risk assessment tool to UK construction businesses. It is easy to use, makes the process of undertaking risk assessments quicker and more reliable, and firms within the sector will benefit from increased peace of mind that, in the event of an incident, they are more likely to have a robust defence.

“Evidence of risk assessments carried out and the steps taken to mitigate any identified risks can be crucial for construction firms in the defence of an insurance claim for personal injury or illness, or intervention by the HSE or other regulatory authority. Penalties can be severe – with the average fine paid by construction businesses across the past five years costing £86,000.”

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